Effective Date: September 24, 2026
At SolarHouse.World ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.solarhouse.world (the "Site").
By using the Site, you consent to the collection and use of your personal data as described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please refrain from using our Site.
1. Information We Collect
We collect information from you in several ways:
- Personal Information: This includes data such as your name, email address, phone number, mailing address, and other information you voluntarily provide through contact forms or account creation.
- Automatic Information Collection: When you visit our Site, we automatically collect certain information, such as your IP address, browser type, operating system, referring URLs, and browsing patterns. We may also use cookies or similar technologies to collect this information.
- Commercial Information: Details of transactions you have made with us, such as payment method and purchase history.
- Home and Energy Information: Your ZIP code, state, whether you own or rent, your approximate electric bill, your utility, and any solar quote or document you choose to upload for review.
- Consent Records: When you submit a form, we record the consent wording you agreed to, the date and time, your IP address, your browser type and the page you used. We use a third-party service, TrustedForm by ActiveProspect, to create an independent record of the form session. We keep these records as proof of your consent.
2. How We Use Your Information
We may use your information in the following ways:
- To improve and optimize the performance of our Site
- To respond to your inquiries and provide customer service
- To process transactions and fulfill orders
- To send you marketing communications (with your consent)
- To contact you about solar and community-solar programs by phone and text, as you agreed on our form, including calls from an automated virtual assistant that identifies itself as such and can connect you to a person at any time
- To review a solar quote you send us and explain it to you
- To comply with legal obligations and protect our legal rights
3. Sharing Your Information
We may use your personal data with:
- Solar Providers You Ask to Hear From: When you ask to be connected with a solar installer or community-solar program, we share your contact and home details with that provider so they can help you.
- Service Providers: Companies that host our website, provide our phone and messaging services, and record consent (TrustedForm), only as needed to provide those services.
- Legal Compliance: We may disclose your information if required to do so by law, in response to a subpoena, or to protect our rights.
We do not sell your personal information to third parties.
4. Your Rights and Choices
If you are a resident of California or another state with similar regulations, you may have specific rights regarding your personal information, including:
- Right to Access: You have the right to request details about the personal information we have collected about you.
- Right to Deletion: You may request that we delete any personal information we have collected, subject to certain exceptions.
- Right to Opt-Out: If applicable, you have the right to opt-out of the sale of your personal information (though we do not sell personal data).
To exercise these rights, please contact us at info@solarhouse.world. We may require you to verify your identity before processing your request.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies help us understand how you interact with our content and improve the performance of our Site. You can manage your cookie preferences through your browser settings.
6. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of data transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
7. Children's Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected such information, we will promptly take steps to delete it.
8. Do Not Track Signals
Our Site does not currently respond to "Do Not Track" signals from web browsers. For more information about "Do Not Track" signals, visit www.allaboutdnt.com.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated policy on this page with the updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Solar House World LLC
7901 4th St N STE 300
St. Petersburg, FL 33702
Email: info@solarhouse.world
Phone: +1 689 220 2019